Frequently Asked Questions
Bedrooms & Room Types
Q: What types of bedrooms are at Stanhill Court Hotel?
A: We offer a variety of room types, including Cosy Doubles, Standard Double Rooms, Superior Rooms, Family Rooms, and Junior Suites. Many of our rooms feature views over our grounds and gardens. You can view our room types here.
Q: Do your bedrooms have hairdryers?
A: Yes, all of our bedrooms have hairdryers.
Q: Do you have rooms suitable for families?
A: Yes, we have family rooms, and we can provide cots if necessary in the other rooms.
Q: Is there Wi-Fi in the bedrooms?
A: Yes, complimentary high-speed Wi-Fi is available throughout the hotel, including all bedrooms.
Q: Can we add an extra bed in the room?
A: Yes, an extra bed can be arranged for a child (up to 12 years old) at an additional charge of £60 per night. This service is available upon request and subject to availability, depending on the room category (Not on Cosy rooms).
Q: Are the rooms air-conditioned?
A: A few selected rooms are air-conditioned, subject to availability. Fans are available on request.
Q: Are there USB points in every room?
A: Yes, there are USB points in every room.
Q: Are there ironing boards in the rooms?
A: Yes, all our bedrooms have Ironing boards.
Q: Do you provide toiletries in the rooms?
A: Yes, all our rooms feature premium toiletries from the Blooms of Britain brand, including shampoo-conditioner, body wash, hand wash, and body lotion for our guests’ comfort and convenience.
Q: Do you have accessible bedrooms?
A: Yes, we have accessible rooms on the ground floor for guests with limited mobility. Please contact our reception team here to ensure we meet your specific requirements.
Check-In & Check-Out
Q: What time is check-in?
A: Check-in is from 15:00 onwards.
Q: What time is check-out?
A: Check-out is at 11:00am. Late check-out may be available at an additional charge of £10.00 per hour. Please enquire at reception.
Q: Can I arrange an early check-in?
A: Early check-in is subject to availability and at an additional charge of £30 from midday. Please email our reception team at enquiries@stanhillcourthotel.co.uk
Q: What is required for check-in?
A: On check-in, a pre-authorisation of £50 or £100 for more than one day stay will be required for any incidentals in the room.
General Hotel Information
Q: Do you have parking available?
A: Yes, on-site parking is available for all hotel guests for the duration of their stay and event attendees with an applicable fee of £10 per day. We have 250 car parking spaces available.
Q: I would like to leave my car at your hotel whilst I am on holiday, how does this work?
A: We offer an Experience Park & Fly service. To book, please visit the Radisson website, then contact our reception team on
01293 862166 or enquiries@stanhillcourthotel.co.uk to let us know how many extra days you’d like to park for. To use this service, you’ll need to stay at the hotel for at least one night. Parking is charged at £5 per day, per vehicle under the Direct Experience Park & Fly Package booked.
Q: How far are you from Gatwick Airport?
A: We are approximately a 10 to 15 minutes’ drive from Gatwick Airport.
Q: What is Stanhill Court Hotel’s address?
A: Our address is Stanhill Court Hotel, Stan Hill, Charlwood, Horley, Surrey, RH6 0EP.
Q: How do I find you?
A: By Car: It's located in Charlwood RH60EP, just 10 minutes from Gatwick Airport and 45 minutes from Central London.
By Train: The nearest stations are Gatwick Airport and Horley, both a short taxi ride from the hotel.
Trains run frequently from London Victoria, London Bridge, and Brighton.
By Air: We’re only a 10 to 15 minute drive from Gatwick Airport, making us the ideal stop before or after your flight.
Our Park & Fly service is also available for guests who wish to leave their car with us while travelling.
By Taxis: We use a local taxi company open 24 hours, EVO cars - 01293780780. Gatwick Airport is currently charging a £10 drop-off fee that will be added to each taxi journey for a total of £24 for a regular car. (For a 6-seater £30 and an 8-seater £35).
By Bus: Local buses serve Charlwood village, though services are limited (No. 21 Bus). From the stop, it takes 30 min (1.3mi) to walk to the Hotel. For convenience, we recommend travelling by car or taxi.
Q: Is the hotel dog-friendly?
A: Yes, we are pleased to welcome PETs in designated rooms, subject to availability* and an applicable fee of £35 for only a single pet in the room / per day, a mandatory £100 pre-authorisation will be taken at check-in for incidentals.
Please inform us when booking.
Q: Do you have electrical charge points for my car?
A: Yes, we have two charging points. This cannot be pre-booked, you will need to download the ROAM: EV Charging App to see if they are available.
Q: Do you have cameras in the car park?
A: Our car park is monitored by an Automatic Number Plate Recognition (ANPR) system, and leaving the car is at your own responsibility.
Q: Do you have a swimming pool?
A: Unfortunately, we do not have a swimming pool; however, this is something we are considering for the future.
Q: Do you have a gym?
A: We do not currently have a gym on site. However, this is something we are actively working on, and a new fitness facility is currently under development. We look forward to offering this amenity to our guests in the future.
Q: Can you help me book a taxi to go the airport?
A: Of course, our reception team will be happy to assist when you arrive. We work with Evo Taxis, a trusted and reliable local company, open 24 hours, EVO cars - 01293780780. Gatwick Airport is currently charging a £10 drop-off fee that will be added to each taxi journey for a total of £24 for a regular car. (For a 6-seater £30 and an 8-seater £35).
Weddings
Q: Can I hold my wedding at Stanhill Court Hotel?
A: Absolutely – Stanhill Court Hotel is a licensed wedding venue and offers stunning indoor and outdoor spaces for your ceremony and reception. Please email our wedding planners here.
Q: What is your maximum capacity for weddings?
A: We can accommodate up to 200 guests for a wedding breakfast and up to 300 guests for an evening reception.
Q: Do you offer wedding packages?
A: Yes, please email our wedding planners here or complete a form (it takes two seconds) on our website here to receive our wedding brochure.
Q: Can we have exclusive use of the hotel for our wedding?
A: Exclusive use is available. Please speak to our wedding team for details here..
Q: Do you have recommended suppliers?
A: Yes, we work with a trusted list of local suppliers, please click here to view.
Events & Meetings
Q: Do you have event and meeting rooms available?
A: Yes, we offer a variety of flexible meeting and event spaces suitable for conferences, private dining, parties, wakes and celebrations. Please click here for further information.
Q: What is the maximum capacity for events?
A: Our largest room (Charlwood Suite) can accommodate up to 300 guests for a reception or conference.
Q: Do you provide catering for events?
A: Yes, we can offer a finger buffet, hot fork buffet, banqueting menu, BBQs, canapés and lots more. Please email our event team here for further information.
Q: Is there AV equipment available?
A: Yes, our event spaces are equipped with AV facilities, and additional equipment can be arranged on request.
Q: Do you provide event planning support?
A: Our experienced events team can help with planning and managing your event to ensure everything runs smoothly.

Contact Us
Address
Stan Hill, Charlwood, Horley
Surrey, RH6 0EP












